Which of the following is NOT generally an organizational change component of TQM?
A)Team building techniques
B)Incentive pay systems
C)Customer focus
D)Enhanced supplier and customer communications
E)Group skills training

Question

Quizplus · Accepted Answer

Incentive pay systems are not typically considered a component of Total Quality Management (TQM). TQM focuses on continuous improvement, customer satisfaction, and teamwork, rather than individual financial incentives.

Which of the Following Is NOT Generally an Organizational Change