The Bouncy Ball Company recently began using teams in the production of its bouncy balls.At first things seemed to be working, but then a number of problems began to arise.Team members were not always sure what they were supposed to be doing and they were having trouble coordinating their efforts.As a result, the balls were not as bouncy as they were supposed to be and many of them had to be scrapped.The company has decided to contact an OD consultant to help them with team building.As the consultant, what will you tell the company about team building and the team building process?
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