People strongly overestimate their skill in both communicating and interpreting sarcasm, humour, and emotions via email.

Question

Quizplus · Accepted Answer

Studies have shown that while people are generally confident in their ability to communicate and interpret emotions, sarcasm, and humor over email, there is often a significant discrepancy between their perceived ability and their actual performance. This overestimation is partly due to the lack of non-verbal cues in written communication, which can lead to misunderstandings.

People Strongly Overestimate Their Skill in Both Communicating and Interpreting