For many months, Sam performed his job excellently.However, just before his performance evaluation, Sam's boss saw him insult a client.In the performance evaluation, the boss gave Sam a very low rating.What happened?
A)Recency effect
B)Harshness
C)Contrast effect
D)Self-serving bias
E)Primacy effect

Question

Quizplus · Accepted Answer

The recency effect occurred here, where the boss's evaluation was heavily influenced by the most recent behavior of Sam (insulting a client), overshadowing his previous months of excellent performance.

For Many Months, Sam Performed His Job Excellently