When POS is strong, employees feel obligated to reciprocate the organization's care and support or what is generally known as the
A)norm of support.
B)norm of obligation.
C)norm of trust.
D)norm of reciprocity.
E)norm of fairness.

Question

Quizplus · Accepted Answer

The norm of reciprocity is the social expectation that people will respond to each other in kind—returning benefits for benefits. When Perceived Organizational Support (POS) is strong, employees feel that the organization cares for their well-being and, in turn, feel obligated to reciprocate this care and support, aligning with the norm of reciprocity.

When POS Is Strong, Employees Feel Obligated to Reciprocate the Organization's