The law cannot change or override the values of a professional code of ethics.
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Q23: The legal system has little impact upon
Q24: Recent law now stipulates that clients have
Q25: Paraphrasing, highlighting, and summarizing are part of
Q26: Confrontation always focuses on the negative aspects
Q27: Interviews are usually considered to be face-to-face
Q29: There are difficulties with the enforcement of
Q30: Selective perception is an important listening skill.
Q31: Most people agree that there is one
Q32: The development of professional codes of ethics
Q33: Objectivity by itself is probably not enough
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