Jake told Mary that he would call her before lunch.At 11:30 a.m.the phone rang and she responded to the male voice by saying "Hi, honey." It turned out to be her boss calling rather than her husband.Mary's error in identifying the voice illustrates the effect of _____.
A)personal motivation
B)extrasensory perception
C)perceptual set
D)subliminal perception

Question

Quizplus · Accepted Answer

Mary's mistake is an example of perceptual set, which is the tendency to perceive elements in a particular way based on one's expectations and assumptions. She expected Jake's call before lunch, so she mistakenly assumed the male voice on the phone was his.

Jake Told Mary That He Would Call Her Before Lunch