Mrs Lucas Is Preparing for an Annual Review of Mia's

Mrs. Lucas is preparing for an annual review of Mia's IEP. The team has recommended that Mia receive services in the resource room rather than a self-contained classroom. Mia's current teacher has informed Mrs. Lucas that her parents expect Mia to receive lots of individual attention in class. Mrs. Lucas is expecting Mia's parents to be angry about the decision and she has prepared herself to stand firm and defend the team's decision. Which barrier to effective communication is being displayed by Mrs. Lucas?

A) She is keeping professional distance.
B) She is treating Mia's parents like adversaries.
C) She is treating Mia's parents like they need counseling.
D) She is treating Mia's parents like vulnerable clients rather than equal partners.