Which of the Following by Medical Professionals Is Most Likely

Which of the following by medical professionals is most likely to encourage good communication with their patients who come from many different cultural backgrounds?

A) using medical jargon to specify the nature of the medical condition
B) asking open-ended questions
C) conveying the medical information in very simple terms regardless of the educational background of the patient to be sure that they understand
D) making small talk by asking questions such as, "How are you doing?" to reduce tension