John Meyer and Brian Rowan argue that in organizations officially governed by formal rules and procedures,much of the work is usually done with minimal regard to the rules.What,then,is the role of rules in organizations,according to Meyer and Rowan?
A) The rules provide the basis for rewards and reprimands.
B) The rules describe the ideal processes that workers should seek to follow.
C) The rules describe the ultimate goals of the organization.
D) The rules serve to legitimize the work being done.

Question

Quizplus · Accepted Answer

Meyer and Rowan argue that rules in organizations serve to legitimize the work being done, providing a formal structure that gives the appearance of rationality and order, even if the actual work deviates from these rules.

John Meyer and Brian Rowan Argue That in Organizations Officially