Hailey Booked a Hotel Through an Online Booking Site

Hailey booked a hotel through an online booking site. Her accommodations were not as the website described. Although she stayed in the hotel, she was dissatisfied and believes that the booking site is at fault. Which of the following would be the best way for Hailey to communicate her unhappiness with the accommodations?

A) Write a memo to someone in charge at the website where she booked her hotel.
B) Send an e-mail message to someone in charge at the website where she booked her hotel.
C) Place negative comments about the booking site on as many social media sites as possible.
D) Write a letter to someone in charge at the website where she booked her hotel.