You will be presenting a proposal about eliminating one of your company's product lines, and you expect your audience to be hostile toward your ideas. How should you behave?
A) Be calm and controlled, and speak evenly and slowly.
B) Be warm, pleasant, and open and use lots of eye contact and smiles.
C) Use a pro/con pattern and present at least five or six points.
D) Be dynamic and entertaining and move around, using large gestures.
Correct Answer:
Verified
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