With new systems,it might be more appropriate to expect that everything will come off perfectly.
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Q39: _ is the process of refining the
Q40: A study of 10,000 end-users in the
Q41: A 'pilot' program is where the new
Q42: Most organizations provide a help desk that
Q43: Probably the most costly conversion strategy is
Q45: Arranging for and installing any needed hardware
Q46: No computer system will be successfully adopted
Q47: What are the two 'conversion style' options
Q48: SOPs are "system organizational policies" and are
Q49: One challenge of being a change agent
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