Which of the following is not a suggestion for managing queues presented in the textbook?
A) Try to divert your customer's attention when waiting
B) Segment the customers
C) Encourage customers to come during a slack period
D) Train your servers to be friendly
E) Periodically close the service channel to temporarily disperse the line

Question

Quizplus · Accepted Answer

Closing the service channel to disperse the line is not a typical suggestion for managing queues as it can lead to customer dissatisfaction and increased wait times.

Which of the Following Is Not a Suggestion for Managing