When a company provides superior value by leading its industry in price and convenience, it has obtained ________.
A) product leadership
B) focus
C) operational excellence
D) customer intimacy
E) differentiation

Question

Quizplus · Accepted Answer

Operational excellence refers to providing superior value to customers by leading the industry in price and convenience. This means that the company is able to offer products and services at a lower cost and with greater convenience than its competitors.

When a Company Provides Superior Value by Leading Its Industry