With a differentiation strategy,managers may try to gain a competitive advantage by distinguishing their products or services from competitors on all of the following dimensions,except:
A)Product design
B)Product quality
C)Customer service
D)Customer support
E)Distribution channels

Question

Quizplus · Accepted Answer

Differentiation strategy focuses on distinguishing products or services through design, quality, and service aspects, while distribution channels are more related to how products reach customers, not a direct differentiation factor.

With a Differentiation Strategy,managers May Try to Gain a Competitive