You are supervising two work crews that work in adjacent departments performing nearly the same task.You decide to create a competitive situation between them as a means of increasing productivity and performance.What must you understand for your approach to be successful?
A) This situation can only be positive.
B) Conflict may emerge and hostile and aggressive behaviours may be disruptive.
C) Functional conflict creates a negative climate.
D) Friendly competition does not have to be supervised.
Correct Answer:
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