Which of the following correctly matches a perspective (or definition)of quality with its correct explanation?
A) Manufacturing-based perspective - If a product conforms to design specifications, it has good quality.
B) Value-based perspective - Quality is something that is intuitively understood but nearly impossible to communicate.
C) User-based perspective - Quality is found in the components and attributes of a product.
D) Judgmental perspective - If the product is perceived as providing good value for the price, it has good quality.

Question

Quizplus · Accepted Answer

The manufacturing-based perspective focuses on meeting design specifications and requirements as the standard for determining quality.

Answer: C
 The user-based perspective defines quality based on the individual needs, preferences, and experiences of the user, emphasizing the importance of the components and attributes of the product.

Answer: D
 The judgmental perspective looks at quality from the point of view of the customer, with their perception of value for the price being the basis for determining quality.

Option B is incorrect as it does not match any of the perspectives or definitions of quality.

Which of the Following Correctly Matches a Perspective (Or Definition)of