A manager instructs an employee to ship an item with a minor defect to a customer.What is this an example of?
A) non-role conflict
B) role ambiguity
C) person-role conflict
D) interrole conflict

Question

Quizplus · Accepted Answer

This is an example of person-role conflict, where the employee's personal values or ethics conflict with the role expectations set by the manager.

A Manager Instructs an Employee to Ship an Item with a Minor