Which of the following is NOT a characteristic that adversely affects the implementation of TQ principles in small firms?
A)The lack of market clout
B)Not recognizing the importance of human resource management strategies in quality
C)Lack of professional management expertise and the short-term focus
D)The formal nature of communication and presence of structured information systems

Question

Quizplus · Accepted Answer

The formal nature of communication and presence of structured information systems can actually be beneficial for implementing TQ principles. It allows for better tracking and monitoring of quality-related efforts. A, B, and C are all common challenges faced by small firms in implementing TQ principles.

Which of the Following Is NOT a Characteristic That Adversely