Which of the following is NOT considered a "hard" outcome to measure the effectiveness of human resource management?
A)Employee satisfaction
B)Productivity improvements
C)Cycle time reductions
D)Employee turnover

Question

Quizplus · Accepted Answer

Employee satisfaction is a subjective measure and can vary from individual to individual. It is not directly linked to the performance or productivity of the organization, making it a "soft" outcome rather than a "hard" outcome. B, C, and D are all "hard" outcomes that can be measured objectively and directly impact the success of the organization.

Which of the Following Is NOT Considered a "Hard" Outcome