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Roz Is the Founder of the Not-For-Profit Shoppers Counselling Group

Question 26

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Roz is the founder of the not-for-profit Shoppers Counselling Group (SCG).SCG is an organization that runs programs and individual counselling sessions for shopaholics (people with severe shopping addictions).She has a staff of 30 counsellors and administrative assistants, and she needs to develop a system to assess the performance of her staff.She comes to you for advice on the different rating systems.Explain to her the difference between relative and absolute rating systems, and the specific types of systems that each entail.

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Relative rating systems compare an emplo...

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