According to Deming and Juran,the majority of quality problems are management controllable - the result of:
A)special cause variation.
B)common cause variation.
C)short-term variation.
D)long-term variation.

Question

Quizplus · Accepted Answer

Deming and Juran believed that the majority of quality problems are due to common cause variation, which is inherent to the process and can be controlled by management through process improvement and standardization. Special cause variation refers to unusual events that are not within the normal process, while short-term and long-term variations are types of common cause variation that require different approaches to address.

According to Deming and Juran,the Majority of Quality Problems Are