Morgan Manages a Consumer Loan Center

Morgan manages a consumer loan center. Corporate has recently instituted new rules that have unintentionally doubled the workload on Morgan's employees. Morgan sees many of his people crying, sighing, and putting their heads down in frustration. Morgan knows he needs to help by using the most effective leadership style he can. In this situation, how should Morgan lead his employees?

A) He should assign tasks, set goals, and demonstrate how to do the tasks required for each job.
B) He should let the employees brainstorm to decide just how much work they should do.
C) He should set even more challenging goals and tell employees he is confident that they can do it.
D) He should let them know he understands their frustration, making sure they get help if they need it.