A company wishes to monitor the variation in the length of time it takes to process and send a bill to a customer.Five bills will be randomly selected each day and the length of time it takes to process and send the bill to a customer will be recorded for each bill.The appropriate control chart is a(n):
A) -chart.
B) R-chart.
C) p-chart.
D) u-chart.

Question

A company wishes to monitor the variation in the length of time it takes to process and send a bill to a customer.Five bills will be randomly selected each day and the length of time it takes to process and send the bill to a customer will be recorded for each bill.The appropriate control chart is a(n):
A) -chart. 
B) R-chart. 
C) p-chart. 
D) u-chart.

Quizplus · Accepted Answer

The appropriate control chart in this case would be the R-chart, which is used to monitor the variation in the process. By tracking the range between the maximum and minimum values of the processing time over time, this chart allows the company to quickly identify any out-of-control points and take corrective action. The other chart options (A, C, D) are not suitable for this scenario.

A Company Wishes to Monitor the Variation in the Length