Who among the following influenced the development of a participative,bottom-up view of quality,which became the trademark of the Japanese approach to quality management?
A)Joseph Juran
B)A.V.Feigenbaum
C)Kaoru Ishikawa
D)Philip.B.Crosby

Question

Quizplus · Accepted Answer

Kaoru Ishikawa, a Japanese engineer and quality control expert, influenced the development of a participative, bottom-up view of quality, which became the trademark of the Japanese approach to quality management. He is best known for his "Ishikawa diagram" or "fishbone diagram," a tool widely used in problem-solving and quality improvement initiatives. Joseph Juran, A.V. Feigenbaum, and Philip B. Crosby are also prominent figures in the field of quality management, but they did not specifically focus on the participative, bottom-up approach associated with Ishikawa.

Who Among the Following Influenced the Development of a Participative,bottom-Up