Andy Manages the Art Department of a Small Advertising Firm

Andy manages the art department of a small advertising firm with limited resources.Despite these challenges, his creative team has a great reputation and is highly sought after.As the company grows, they have gotten new client business from large, high profile companies that demand top quality artwork.This creates a highly stressful work environment.When he feels his staff is asked to perform a seemingly impossible task, he lacks civility and self-control; thus he has a reputation of being extremely difficult to work with.What anger management tip would you suggest to Andy in his situation?

A) Develop strategies to calm down such as taking a deep breath, or take a walk.
B) Apply the Adult Learning Cycle to Self-Control
C) Focus on win-win solutions with the client such as leveraging any resources they may have in order to lessen the stress on his team.
D) Clarify and define the problem with the client in order to avoid the stressful situation in the future.