If points on a control chart are determined to be the result of special causes,the points should be eliminated and new control limits should be computed.

Question

Quizplus · Accepted Answer

When points on a control chart are determined to be the result of special causes, it means that they are not representative of the normal process variation and may indicate an issue that needs to be addressed. In order to maintain the integrity of the control chart, these points should be eliminated and new control limits should be computed based on the remaining points. This ensures that future data points are compared to a more accurate baseline and any new special causes can be more easily identified.

If Points on a Control Chart Are Determined to Be