American Express pioneered the concept of Six Sigma as an approach to measuring product and service quality.
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Q2: The "plan" stage in the PDSA cycle
Q3: Six Sigma is focused on improvement with
Q4: A structured problem-solving approach to process improvement
Q5: According to Kepner and Tregoe,a problem is
Q6: Compared to Six Sigma,TQM is generally limited
Q8: Data sheets are special types of data
Q9: Projects are the vehicles that are used
Q10: The fundamental premise of PDSA cycle is
Q11: An ultimate stretch goal of all organizations
Q12: In the context of a Six Sigma
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