An effective problem-solving process that can easily be adapted to quality improvement stems from _____ concepts pioneered by Alex Osborn.
A)creative-problem solving
B)cause-and-effect
C)hypothesis testing
D)analysis of variance

Question

Quizplus · Accepted Answer

The effective problem-solving process that can easily be adapted to quality improvement stems from the creative-problem solving concepts pioneered by Alex Osborn. These concepts provide a structured approach to generate and evaluate new ideas, which can help organizations solve problems and improve their processes.

An Effective Problem-Solving Process That Can Easily Be Adapted to Quality