In Cigna's Holistic Six Sigma Model,_____ solves root cause problems to optimize existing processes.?
A)hoshin kanri?
B)kaizen?
C)DMAIC?
D)DFSS

Question

Quizplus · Accepted Answer

In Cigna's Holistic Six Sigma Model, DMAIC (Define, Measure, Analyze, Improve, Control) is used to solve root cause problems in order to optimize existing processes. Choice A (hoshin kanri) is a strategic planning method, choice B (kaizen) is a continuous improvement method, and choice D (DFSS) is a design method used to create new processes or products.

In Cigna's Holistic Six Sigma Model,_____ Solves Root Cause Problems