Which of the following perspectives of the balanced scorecard directs attention to the basis of a future success -the organization's people and infrastructure?
A)Internal
B)Customer
C)Financial and internal
D)Innovation and learning

Question

Quizplus · Accepted Answer

The Innovation and Learning perspective of the balanced scorecard focuses on the organization's people, infrastructure, and technology. It emphasizes the importance of investing in employees' skills and knowledge, as well as creating a culture of innovation and continuous learning. This perspective is critical for achieving the organization's long-term success and competitiveness.

Which of the Following Perspectives of the Balanced Scorecard Directs