To be competent in managing conflicts
A) Do whatever feels like the natural thing to do
B) Learn to always use problem-solving negotiation
C) Learn to do all five strategies
D) Learn to avoid conflict

Question

Quizplus · Accepted Answer

To be competent in managing conflicts, one should learn to use all five strategies (competing, collaborating, compromising, avoiding, and accommodating) as different situations may require different approaches.

To Be Competent in Managing Conflicts