Customers are always skeptical about the reasons for retailer errors; however,their reactions to mistakes such as product stockouts and unexpectedly poor-quality products are limited to casual indifference.

Question

Quizplus · Accepted Answer

Customers' reactions to retailer errors can vary widely, including frustration, complaints, or loss of trust, rather than just casual indifference.

Customers Are Always Skeptical About the Reasons for Retailer Errors;