The driving force behind the recent outsourcing of service activities such as IT,HR,and logistics is that many firms,which used to view certain activities as a very special part of their industries,now believe that these activities have relatively generic attributes that can be shared across industries.

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Many firms have recognized that certain service activities, once considered unique to their industry, have become standardized and can be efficiently outsourced to specialized providers, allowing them to focus on core competencies.

The Driving Force Behind the Recent Outsourcing of Service Activities