Sellers will tend to be most concerned with customer satisfaction when
A) it is difficult for the customer to evaluate product quality.
B) they depend on repeat customers for most of their business.
C) they sell primarily to tourists.
D) they are a monopoly protected from competition by government licensing.

Question

Quizplus · Accepted Answer

Sellers who rely on repeat customers need to ensure customer satisfaction to maintain their business and encourage repeat purchases.

Sellers Will Tend to Be Most Concerned with Customer Satisfaction