Male Client (talking about a job conflict): I just don't know what to do about my new boss. He is always blaming me even when I do a good job. He's new on the job; maybe he doesn't have much experience as a supervisor. But he's got me so jumpy and nervous I can't sleep at night. My family isn't doing well, and I've been arguing with my wife. She doesn't understand what's going on. And the kids aren't doing well in school.Which of the following actions is NOT useful or appropriate when beginning to counsel this client?
A)Reflect feelings.
B)Ask an open question.
C)Attempt to use a perfect empathic response.
D)Summarize the client statement and ask where the client would like to start.

Question

Male Client (talking about a job conflict): I just don't know what to do about my new boss. He is always blaming me even when I do a good job. He's new on the job; maybe he doesn't have much experience as a supervisor. But he's got me so jumpy and nervous I can't sleep at night. My family isn't doing well, and I've been arguing with my wife. She doesn't understand what's going on. And the kids aren't doing well in school.​Which of the following actions is NOT useful or appropriate when beginning to counsel this client?​
A)​Reflect feelings.
B)​Ask an open question.
C)​Attempt to use a perfect empathic response.
D)Summarize the client statement and ask where the client would like to start.

Quizplus · Accepted Answer

Attempting to use a perfect empathic response is not useful or appropriate because it can come across as insincere or forced, especially at the beginning of counseling. It's more important to genuinely listen and understand the client's perspective.

Male Client (Talking About a Job Conflict): I Just Don't