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A Form of Communication Management That Seeks to Influence the Feelings

Question 102

Multiple Choice

A form of communication management that seeks to influence the feelings, opinions, or beliefs held by customers, prospective customers, stockholders, suppliers, employees, and other publics about a company and its products or services is referred to as


A) sales promotion.
B) publicity.
C) advertising.
D) public relations.
E) personal selling.

Correct Answer:

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