Costco requires customers to perform many shopping functions during the purchasing process and all nonessential customer services have been eliminated. What level of service does Costco offer?
A) limited-service
B) full-service
C) customized-service
D) self-service
E) restricted-service

Question

Quizplus · Accepted Answer

Costco offers a self-service level, where customers are expected to perform most shopping functions themselves, and nonessential services are minimized.

Costco Requires Customers to Perform Many Shopping Functions During the Purchasing