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Channel Conflict Occurred When American Airlines Decided to Terminate Its

Question 177

Multiple Choice

Channel conflict occurred when American Airlines decided to terminate its relationship with Orbitz and Expedia, two online ticketing and travel sites, and sell directly through AA Direct Connect. This is an example of


A) horizontal conflict.
B) corporate conflict.
C) forward integration conflict.
D) lateral conflict.
E) disintermediation.

Correct Answer:

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