In the context of a supply chain, customer service refers to
A) adhering to the belief that the customer is always right.
B) satisfying the customers' needs no matter what the price.
C) accepting full liability if a product fails to meet a customer's expectations.
D) the ability of logistics management to satisfy users in terms of time, dependability, communication, and convenience.
E) the ability of retailers to satisfy users in terms of product, price, promotion, and place.
Correct Answer:
Verified
Q238: The three steps used in choosing a
Q239: A _ is essentially a sequence of
Q240: Which of these statements best describes how
Q241: Responsive supply chains
A) use the shortest marketing
Q242: Efficient supply chains
A) can only be achieved
Q244: The objective of logistics management in a
Q245: Cross-docking is most closely related to
A) efficient
Q246: Which statement regarding supply chains is most
Q247: Efficient supply chains
A) often operate with relatively
Q248: ![]()
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