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Figure 12-6 -According to Figure 12-6 Above, Box C Represents Which Dimension

Question 135

Multiple Choice

Figure 12-6 -According to Figure 12-6 above, Box C represents which dimension of service quality? A) reliability B) empathy C) tangibility (tangibles) D) assurance E) responsiveness Figure 12-6
-According to Figure 12-6 above, Box C represents which dimension of service quality?


A) reliability
B) empathy
C) tangibility (tangibles)
D) assurance
E) responsiveness

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