What role do people play in the managing of services? In answering the question, discuss the concept of customer experience management (CEM).

Name: What role do people play in the managing of services? In answering the question, discuss the concept of customer experience management (CEM).
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The Answer of What role do people play in the managing of services? In answering the question, discuss the concept of customer experience management (CEM).

What Role Do People Play in the Managing of Services