Amtech Corporation, an American firm that manufactures wireless routers, has its headquarters in California. The firm relocates its call centers to Malaysia to lower its costs. However, the firm notices that its call center in California receives much higher customer ratings when compared to the call centers in Malaysia. Amtech Corporation decides to shift 350 call center jobs back to California over a period of two years. This shift of call center jobs is indicative of:

Question

Quizplus · Accepted Answer

Reshoring refers to the process of bringing back manufacturing or services to the company's original country from overseas. In this case, Amtech Corporation is moving jobs back to California from Malaysia, which is an example of reshoring.

Amtech Corporation, an American Firm That Manufactures Wireless Routers, Has