Research by John Meyer and Brian Rowan found that the _______________ in a bureaucracy are often ceremonial or ritual,serving mainly to justify the way things are really done.

Question

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Meyer and Rowan's research highlighted how formal procedures in bureaucracies can serve more as ceremonial or ritualistic functions rather than practical ones, often existing to legitimize the organization's practices rather than to guide actual work processes.

Research by John Meyer and Brian Rowan Found That the _______________