Which of the following is NOT a reputational resource?
A) Customers' opinions that the firm's products are high quality
B) Employees' opinions of their supervisors' fairness
C) Suppliers' opinions that the firm pays its bills in a timely manner
D) Customers' opinions that using the firm's products makes them attractive
Correct Answer:
Verified
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Q76: _ is an example of a capability
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A)
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A) amorphous and changeable.
B) not
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