One capability that can be learned from failure is when to: As live streaming and downloading of digital content increased, a manufacturer of CD and DVD players experienced a downturn.The managers felt that the firm's capability in producing these players was a core competence.They increased their investment to improve the playback quality, add more playback features, and change the design of the players to make them more appealing to the eye.Even with these investments, the firm had to lower prices, and was still unable to maintain sales volume.Clearly, mistakes were made in managing the firm's resources.What should the firm have learned from this failure?
A) When to change marketing strategy
B) When to add more resources
C) When to outsource
D) When to quit
Correct Answer:
Verified
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