Abbie noticed that Kayla spends time talking to almost everyone she meets at work,and believes that this is because Kayla is a friendly,outgoing person.In fact,Kayla is rather shy and withdrawn most of the time,but her job at a local bank requires that she talk with most of the bank's customers periodically.Abbie's perception of Kayla is mistaken because of .

Question

Quizplus · Accepted Answer

The correspondence bias is the tendency to attribute others' behavior to internal, dispositional factors, rather than to external, situational factors. In this case, Abbie attributes Kayla's talkative behavior to her friendly, outgoing personality, rather than to the fact that her job requires her to talk to customers.

Abbie Noticed That Kayla Spends Time Talking to Almost Everyone