Customers assess quality solely on the basis of how goods and services conform to design specifications and associated operating characteristics.

Name: Customers assess quality solely on the basis of how goods and services conform to design specifications and associated operating characteristics.
Brand: Quizplus
Rating: 4.9 (39 reviews)

Question

Quizplus · Accepted Answer

Customers assess quality based on various factors, including personal experiences, brand reputation, customer service, and emotional satisfaction, not just conformity to design specifications.

Customers Assess Quality Solely on the Basis of How Goods