Some manufacturers and service providers want to measure the performance of supply chain by the percentage of on- time deliveries. The main reason for this measure is
A) it will discourage the competitors to enter the market.
B) it helps accounting to debit customer's accounts promptly.
C) increased on- time delivery increases revenue by inducing customers to buy more products from the firm.
D) it measures the satisfaction levels of suppliers.

Question

Quizplus · Accepted Answer

Increased on-time delivery is directly related to customer satisfaction, which can lead to increased revenue as satisfied customers are more likely to make repeat purchases and recommend the company to others.

Some Manufacturers and Service Providers Want to Measure the Performance